For free & confidential support or advice call 028 9066 6049, email support@belfastwomensaid.org.uk or use our webchat service. Call, email or chat online for support Mon to Fri 9am–5pm; evening support available until 8pm on Thursdays.
The Domestic and Sexual Abuse Helpline is available 24/7 on 0808 802 1414
Recognising what is happening to you, or has happened in the past, is the first step in escaping the pain and misery of domestic and sexual abuse.
Talk to a friend or relative or contact Women’s Aid. There are many Women’s Aid groups in Ireland and the UK; Belfast and Lisburn Women’s Aid is one of them. We provide confidential support and information. You can talk to someone at our Support and Resource Centre, in your own home, or in a safe place in your community.
Our workers will help you look at your options for safety, accommodation, support through the legal system, and contact other organisations that can provide relevant support for your particular situation.
We can be contacted in a number of ways;
Our referral desk team can provide support via phone, email or webchat weekdays from 9am to 5pm. Our phone lines are monitored by our refuge teams outside of these hours.
The 24 Hour Domestic & Sexual Abuse Helpline provides a confidential telephone, email, web chat and text service. It is open to anyone aged 16+ who is affected by domestic abuse regardless of gender, sexuality, disability, age or ethnicity.
The Helpline takes calls from those directly affected by domestic abuse and also friends and families seeking to support those experiencing domestic abuse. They also receive calls from voluntary and statutory agencies and provide an information service to help them meet the needs of those experiencing domestic abuse.
Everyone has the right to feel safe and the helpline offers an anonymous support service to all callers.
Every Friday, Belfast and Lisburn Women’s Aid run a drop-in service providing free, immediate and confidential access to legal, benefits, safety and housing advice and Women’s Aid services. One Stop Shop is open from 10am to 12noon at the following locations and on the following dates*:
*From 22 May 2024, the One Stop Shop for East Belfast will move to a new day and location. Details can be found below.
July – Friday 26th
August – Friday 9th / Friday 23rd
September – Friday 6th / Friday 20th
October – Friday 4th / Friday 18th
November – Friday 1st / Friday 15th / Friday 29th
December – Friday 13th
July – Wednesday 10th* / Wednesday 24th
August – Wednesday 14th / Wednesday 28th
September – Wednesday 11th / Wednesday 25th
October – Wednesday 9th / Wednesday 23rd
November – Wednesday 13th / Wednesday 27th
December – Wednesday 11th
*No solicitor present