Our dedicated team are on hand Monday to Friday from 9am to 5pm to provide free and confidential support.

No obligations and no judgements. We’re here for you. Talk to us today.


028 9066 6049



Chat with us

Mon – Fri 9am – 5pm

Get Help

Recognising what is happening to you, or has happened in the past, is the first step in escaping the pain and misery of domestic and sexual abuse.

Talk to Someone

Talk to a friend or relative or contact Women’s Aid. There are many Women’s Aid groups in Ireland and the UK; Belfast and Lisburn Women’s Aid is one of them. We provide confidential support and information. You can talk to someone at our Support and Resource Centre, in your own home, or in a safe place in your community.

Our workers will help you look at your options for safety, accommodation, support through the legal system, and contact other organisations that can provide relevant support for your particular situation.

We can be contacted in a number of ways;

  • Phone 028 9066 6049
  • Email support@belfastwomensaid.org.uk
  • Via our live Web Chat service. You will find the icon on the lower, right-hand corner of your screen.

Our referral desk team can provide support via phone, email or webchat weekdays from 9am to 5pm. Our phone lines are monitored by our refuge teams outside of these hours.

The 24 Hour Domestic & Sexual Abuse Helpline provides a confidential telephone, email, web chat and text service. It is open to anyone aged 16+ who is affected by domestic abuse regardless of gender, sexuality, disability, age or ethnicity.

The Helpline takes calls from those directly affected by domestic abuse and also friends and families seeking to support those experiencing domestic abuse. They also receive calls from voluntary and statutory agencies and provide an information service to help them meet the needs of those experiencing domestic abuse.

Everyone has the right to feel safe and the helpline offers an anonymous support service to all callers.


Every Friday, Belfast and Lisburn Women’s Aid run a drop-in service providing free, immediate and confidential access to legal, benefits, safety and housing advice and Women’s Aid services. One Stop Shop is open from 10am to 12noon at the following locations and on the following dates*:

*From 22nd May 2024, One-Stop-Shop for East Belfast will move to a new day and location – details are below.

Belfast & Lisburn Women’s Aid
30 Adelaide Park, Belfast, BT9 6FY

March – Friday 8th / Friday 22nd
April – Friday 5th / Friday 19th
May – Friday 3rd / Friday 17th / Friday 31st
June – Friday 14th / Friday 28th
July – Friday 26th only (closed 12th Jul)
August – Friday 9th / Friday 23rd

Avoniel Leisure Centre,
Avoniel Road, Belfast, BT5 4SF

May – Friday 10th

TWN (Training for Women Network)
116-118 Holywood Road,
Belfast, BT4 1NY

May – Wednesday 22nd
June – Wednesday 12th / Wednesday 26th
July – Wednesday 10th / Wednesday 24th

Chat to us

Leave site